Change a User's Password

Change a User's Password

You may not view a user's password, but you may change the existing password to a new password.


Click the Administration button.


Click the Users link.


Select the criteria by which you want to search. BrainHoney will search on either First Name, Last Name, Username, UserID, or External ID.


Enter the search item. You may either enter the whole item, or you may enter a partial term with the wildcard character *.


To search in all the domains to which you have access, click to place a checkmark in the Search all domains checkbox.


Click Find. All users matching the search criteria specified display in the window.


Select the row of the user, and click Open (you may also double-click the row of the user). The User Details window opens.

Click Change Password. The Change Password box displays. Type the new password and then type the new password again to confirm it. Click OK.

Note: Make a note of the new password so that you can send it to the user.